customer relationships - InsureYourCompany https://insureyourcompany.com Protection for your business, peace of mind for you. Thu, 27 Jun 2024 16:46:10 +0000 en-US hourly 1 https://wordpress.org/?v=7.0.4 https://insureyourcompany.com/wp-content/uploads/2023/02/cropped-IYC-icon-32x32.png customer relationships - InsureYourCompany https://insureyourcompany.com 32 32 Customer Experience, Loyalty, and Retention in a Post-COVID World https://insureyourcompany.com/blog/customer-experience-loyalty-and-retention-in-a-post-covid-world/?utm_source=rss&utm_medium=rss&utm_campaign=customer-experience-loyalty-and-retention-in-a-post-covid-world https://insureyourcompany.com/blog/customer-experience-loyalty-and-retention-in-a-post-covid-world/#respond Mon, 15 Feb 2021 19:43:00 +0000 https://www.insureyourcompany.com/?p=61743 The insurance industry is at an interesting crossroads since the COVID-19 pandemic. As New Jersey insurance agents, we work in an evolving landscape that must somehow balance speed and efficiency with excellent customer service, and a meticulous focus on accuracy, privacy, and security. We hate to tout the “new normal” concept. Still, we can’t deny that […]

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]]> https://insureyourcompany.com/blog/customer-experience-loyalty-and-retention-in-a-post-covid-world/feed/ 0 7 Key Tips for Running a Successful Small Business https://insureyourcompany.com/blog/7-key-tips-for-running-a-successful-small-business/?utm_source=rss&utm_medium=rss&utm_campaign=7-key-tips-for-running-a-successful-small-business https://insureyourcompany.com/blog/7-key-tips-for-running-a-successful-small-business/#respond Mon, 28 Sep 2020 13:28:23 +0000 https://www.insureyourcompany.com/?p=61630 Operating a small business is a challenging but rewarding experience. For as much as you gain from setting your own hours, profiting from your hard work, and owning the resources to carry forward with you for a bright future, being the boss comes with a lot of responsibilities. First and foremost, you won’t be in […]

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]]> https://insureyourcompany.com/blog/7-key-tips-for-running-a-successful-small-business/feed/ 0 Understanding Your Customers for Better Marketing Success https://insureyourcompany.com/blog/understanding-your-customers-for-better-marketing-success/?utm_source=rss&utm_medium=rss&utm_campaign=understanding-your-customers-for-better-marketing-success https://insureyourcompany.com/blog/understanding-your-customers-for-better-marketing-success/#respond Mon, 20 Apr 2020 15:21:37 +0000 https://www.insureyourcompany.com/?p=61386 What are the most efficient ways to better understand customers, to gain detailed facts about their preferences?  The methods chosen to garner this information may vary from business to business, but communication and data analysis, in one form or another, are the tools that build sound insight. From old school personal contact with customers to […]

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]]> https://insureyourcompany.com/blog/understanding-your-customers-for-better-marketing-success/feed/ 0 5 Ways Small Business Owners Can Build Positive Relationships with Clients https://insureyourcompany.com/blog/5-ways-small-business-owners-can-build-positive-relationships-with-clients/?utm_source=rss&utm_medium=rss&utm_campaign=5-ways-small-business-owners-can-build-positive-relationships-with-clients https://insureyourcompany.com/blog/5-ways-small-business-owners-can-build-positive-relationships-with-clients/#respond Tue, 05 Dec 2017 19:02:10 +0000 https://www.insureyourcompany.com/?p=4290 Are you a small business owner wondering what it takes to be successful? In most cases, the success of a small business depends largely on having a positive relationship with clients. This is even more critical when your company is just starting out. Here are five tips for building healthy relationships with clients while providing […]

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]]> https://insureyourcompany.com/blog/5-ways-small-business-owners-can-build-positive-relationships-with-clients/feed/ 0 6 Ways to Make the Most of Small Business Saturday https://insureyourcompany.com/blog/6-ways-to-make-the-most-of-small-business-saturday/?utm_source=rss&utm_medium=rss&utm_campaign=6-ways-to-make-the-most-of-small-business-saturday https://insureyourcompany.com/blog/6-ways-to-make-the-most-of-small-business-saturday/#respond Tue, 21 Nov 2017 16:40:17 +0000 https://www.insureyourcompany.com/?p=4275 Since its creation in 2010, Small Business Saturday has steadily grown as a national initiative. Today, business owners, community leaders, non-profit organizations, and everyday citizens in all 50 states come together the Saturday after Thanksgiving to boost their local economies and strengthen their communities. In 2016, small business owners generated an estimated $15.4 billion dollars […]

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]]> https://insureyourcompany.com/blog/6-ways-to-make-the-most-of-small-business-saturday/feed/ 0 What to Do When You Lose Your Biggest Customer https://insureyourcompany.com/blog/what-to-do-when-you-lose-your-biggest-customer/?utm_source=rss&utm_medium=rss&utm_campaign=what-to-do-when-you-lose-your-biggest-customer https://insureyourcompany.com/blog/what-to-do-when-you-lose-your-biggest-customer/#respond Tue, 25 Jul 2017 19:21:28 +0000 https://www.insureyourcompany.com/?p=4126 It happens to the best of businesses. You suddenly lose that prime client or customer that you have been working with for the longest time—the one that accounts for a major portion of your revenue. In some cases, this customer may have accounted for most of your revenue, and now the loss seems devastating. However, there are […]

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]]> https://insureyourcompany.com/blog/what-to-do-when-you-lose-your-biggest-customer/feed/ 0 6 Ways Your Small Business Can Give Back to the Community https://insureyourcompany.com/blog/6-ways-your-small-business-can-give-back-to-the-community/?utm_source=rss&utm_medium=rss&utm_campaign=6-ways-your-small-business-can-give-back-to-the-community https://insureyourcompany.com/blog/6-ways-your-small-business-can-give-back-to-the-community/#respond Thu, 29 Jun 2017 18:48:01 +0000 https://www.insureyourcompany.com/?p=4091 Your small business should always strive to be involved in the local community. After all, its members are the ones that keep you in business! Giving back to your community is a natural decision. It allows you to show your appreciation for what people have done for you while simultaneously raising knowledge about your business […]

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]]> https://insureyourcompany.com/blog/6-ways-your-small-business-can-give-back-to-the-community/feed/ 0 7 Pillars of Reputation Management for Small Business https://insureyourcompany.com/blog/7-pillars-of-reputation-management-for-small-business/?utm_source=rss&utm_medium=rss&utm_campaign=7-pillars-of-reputation-management-for-small-business https://insureyourcompany.com/blog/7-pillars-of-reputation-management-for-small-business/#respond Tue, 20 Jun 2017 15:25:23 +0000 https://www.insureyourcompany.com/?p=4079 Your small business’s reputation is a critical part of your ability to continue to do business in the long run. Because you don’t have the reach of many larger companies, you may find that a single negative review or highly negative individual can go a long way toward pulling your business’s reputation down. It’s important […]

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]]> https://insureyourcompany.com/blog/7-pillars-of-reputation-management-for-small-business/feed/ 0 7 Steps to Building the Ultimate Customer Service Team https://insureyourcompany.com/blog/7-steps-to-building-the-ultimate-customer-service-team/?utm_source=rss&utm_medium=rss&utm_campaign=7-steps-to-building-the-ultimate-customer-service-team https://insureyourcompany.com/blog/7-steps-to-building-the-ultimate-customer-service-team/#respond Thu, 25 May 2017 20:34:55 +0000 https://www.insureyourcompany.com/?p=3983 Customer service is one of the most critical parts of your small business. You want to be sure you’re able to connect fully and honestly with your customers, providing them with the high-quality service that they expect and deserve. Keep in mind that customers are twice as likely to share a bad customer service experience as they […]

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]]> https://insureyourcompany.com/blog/7-steps-to-building-the-ultimate-customer-service-team/feed/ 0 4 Tips For Retaining Your Business’s Most Profitable Customers https://insureyourcompany.com/blog/4-tips-for-retaining-your-businesss-most-profitable-customers/?utm_source=rss&utm_medium=rss&utm_campaign=4-tips-for-retaining-your-businesss-most-profitable-customers https://insureyourcompany.com/blog/4-tips-for-retaining-your-businesss-most-profitable-customers/#respond Tue, 13 Dec 2016 20:25:27 +0000 https://www.insureyourcompany.com/?p=3724 Many small businesses are so busy acquiring new customers, they often forget to focus on the ones they already have. But if you don’t know how to retain your most profitable customers, it can actually hurt your company’s revenue in the future. Not sure where to start? Below are several strategies you can use to identify and […]

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