customer retention - InsureYourCompany https://insureyourcompany.com Protection for your business, peace of mind for you. Thu, 27 Jun 2024 16:46:10 +0000 en-US hourly 1 https://wordpress.org/?v=7.0.4 https://insureyourcompany.com/wp-content/uploads/2023/02/cropped-IYC-icon-32x32.png customer retention - InsureYourCompany https://insureyourcompany.com 32 32 Customer Experience, Loyalty, and Retention in a Post-COVID World https://insureyourcompany.com/blog/customer-experience-loyalty-and-retention-in-a-post-covid-world/?utm_source=rss&utm_medium=rss&utm_campaign=customer-experience-loyalty-and-retention-in-a-post-covid-world https://insureyourcompany.com/blog/customer-experience-loyalty-and-retention-in-a-post-covid-world/#respond Mon, 15 Feb 2021 19:43:00 +0000 https://www.insureyourcompany.com/?p=61743 The insurance industry is at an interesting crossroads since the COVID-19 pandemic. As New Jersey insurance agents, we work in an evolving landscape that must somehow balance speed and efficiency with excellent customer service, and a meticulous focus on accuracy, privacy, and security. We hate to tout the “new normal” concept. Still, we can’t deny that […]

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]]> https://insureyourcompany.com/blog/customer-experience-loyalty-and-retention-in-a-post-covid-world/feed/ 0 Understanding Your Customers for Better Marketing Success https://insureyourcompany.com/blog/understanding-your-customers-for-better-marketing-success/?utm_source=rss&utm_medium=rss&utm_campaign=understanding-your-customers-for-better-marketing-success https://insureyourcompany.com/blog/understanding-your-customers-for-better-marketing-success/#respond Mon, 20 Apr 2020 15:21:37 +0000 https://www.insureyourcompany.com/?p=61386 What are the most efficient ways to better understand customers, to gain detailed facts about their preferences?  The methods chosen to garner this information may vary from business to business, but communication and data analysis, in one form or another, are the tools that build sound insight. From old school personal contact with customers to […]

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]]> https://insureyourcompany.com/blog/understanding-your-customers-for-better-marketing-success/feed/ 0 5 Ways Small Business Owners Can Build Positive Relationships with Clients https://insureyourcompany.com/blog/5-ways-small-business-owners-can-build-positive-relationships-with-clients/?utm_source=rss&utm_medium=rss&utm_campaign=5-ways-small-business-owners-can-build-positive-relationships-with-clients https://insureyourcompany.com/blog/5-ways-small-business-owners-can-build-positive-relationships-with-clients/#respond Tue, 05 Dec 2017 19:02:10 +0000 https://www.insureyourcompany.com/?p=4290 Are you a small business owner wondering what it takes to be successful? In most cases, the success of a small business depends largely on having a positive relationship with clients. This is even more critical when your company is just starting out. Here are five tips for building healthy relationships with clients while providing […]

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]]> https://insureyourcompany.com/blog/5-ways-small-business-owners-can-build-positive-relationships-with-clients/feed/ 0 What to Do When You Lose Your Biggest Customer https://insureyourcompany.com/blog/what-to-do-when-you-lose-your-biggest-customer/?utm_source=rss&utm_medium=rss&utm_campaign=what-to-do-when-you-lose-your-biggest-customer https://insureyourcompany.com/blog/what-to-do-when-you-lose-your-biggest-customer/#respond Tue, 25 Jul 2017 19:21:28 +0000 https://www.insureyourcompany.com/?p=4126 It happens to the best of businesses. You suddenly lose that prime client or customer that you have been working with for the longest time—the one that accounts for a major portion of your revenue. In some cases, this customer may have accounted for most of your revenue, and now the loss seems devastating. However, there are […]

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]]> https://insureyourcompany.com/blog/what-to-do-when-you-lose-your-biggest-customer/feed/ 0 7 Steps to Building the Ultimate Customer Service Team https://insureyourcompany.com/blog/7-steps-to-building-the-ultimate-customer-service-team/?utm_source=rss&utm_medium=rss&utm_campaign=7-steps-to-building-the-ultimate-customer-service-team https://insureyourcompany.com/blog/7-steps-to-building-the-ultimate-customer-service-team/#respond Thu, 25 May 2017 20:34:55 +0000 https://www.insureyourcompany.com/?p=3983 Customer service is one of the most critical parts of your small business. You want to be sure you’re able to connect fully and honestly with your customers, providing them with the high-quality service that they expect and deserve. Keep in mind that customers are twice as likely to share a bad customer service experience as they […]

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]]> https://insureyourcompany.com/blog/7-steps-to-building-the-ultimate-customer-service-team/feed/ 0 4 Tips For Retaining Your Business’s Most Profitable Customers https://insureyourcompany.com/blog/4-tips-for-retaining-your-businesss-most-profitable-customers/?utm_source=rss&utm_medium=rss&utm_campaign=4-tips-for-retaining-your-businesss-most-profitable-customers https://insureyourcompany.com/blog/4-tips-for-retaining-your-businesss-most-profitable-customers/#respond Tue, 13 Dec 2016 20:25:27 +0000 https://www.insureyourcompany.com/?p=3724 Many small businesses are so busy acquiring new customers, they often forget to focus on the ones they already have. But if you don’t know how to retain your most profitable customers, it can actually hurt your company’s revenue in the future. Not sure where to start? Below are several strategies you can use to identify and […]

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