customer service - InsureYourCompany https://insureyourcompany.com Protection for your business, peace of mind for you. Thu, 27 Jun 2024 16:46:10 +0000 en-US hourly 1 https://wordpress.org/?v=7.0.4 https://insureyourcompany.com/wp-content/uploads/2023/02/cropped-IYC-icon-32x32.png customer service - InsureYourCompany https://insureyourcompany.com 32 32 Certificates of Insurance Made Easy https://insureyourcompany.com/blog/certificates-of-insurance-made-easy/?utm_source=rss&utm_medium=rss&utm_campaign=certificates-of-insurance-made-easy https://insureyourcompany.com/blog/certificates-of-insurance-made-easy/#respond Thu, 19 Oct 2023 15:03:35 +0000 https://insureyourcompany.com/?p=63466 As a leading insurance agency for helping technology professionals we understand the importance of the certificate of insurance.  They are an IT Consultants key for winning bids and being paid. Almost every IT contract has insurance requirements, which means that IT businesses need to submit their certificate as proof of coverage that they meet insurance […]

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]]> https://insureyourcompany.com/blog/certificates-of-insurance-made-easy/feed/ 0 Customer Experience, Loyalty, and Retention in a Post-COVID World https://insureyourcompany.com/blog/customer-experience-loyalty-and-retention-in-a-post-covid-world/?utm_source=rss&utm_medium=rss&utm_campaign=customer-experience-loyalty-and-retention-in-a-post-covid-world https://insureyourcompany.com/blog/customer-experience-loyalty-and-retention-in-a-post-covid-world/#respond Mon, 15 Feb 2021 19:43:00 +0000 https://www.insureyourcompany.com/?p=61743 The insurance industry is at an interesting crossroads since the COVID-19 pandemic. As New Jersey insurance agents, we work in an evolving landscape that must somehow balance speed and efficiency with excellent customer service, and a meticulous focus on accuracy, privacy, and security. We hate to tout the “new normal” concept. Still, we can’t deny that […]

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]]> https://insureyourcompany.com/blog/customer-experience-loyalty-and-retention-in-a-post-covid-world/feed/ 0 5 Ways Small Business Owners Can Build Positive Relationships with Clients https://insureyourcompany.com/blog/5-ways-small-business-owners-can-build-positive-relationships-with-clients/?utm_source=rss&utm_medium=rss&utm_campaign=5-ways-small-business-owners-can-build-positive-relationships-with-clients https://insureyourcompany.com/blog/5-ways-small-business-owners-can-build-positive-relationships-with-clients/#respond Tue, 05 Dec 2017 19:02:10 +0000 https://www.insureyourcompany.com/?p=4290 Are you a small business owner wondering what it takes to be successful? In most cases, the success of a small business depends largely on having a positive relationship with clients. This is even more critical when your company is just starting out. Here are five tips for building healthy relationships with clients while providing […]

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]]> https://insureyourcompany.com/blog/5-ways-small-business-owners-can-build-positive-relationships-with-clients/feed/ 0 How to Make Your Small Business Stand Out in a Competitive Market https://insureyourcompany.com/blog/how-to-make-your-small-business-stand-out-in-a-competitive-market/?utm_source=rss&utm_medium=rss&utm_campaign=how-to-make-your-small-business-stand-out-in-a-competitive-market https://insureyourcompany.com/blog/how-to-make-your-small-business-stand-out-in-a-competitive-market/#respond Thu, 17 Aug 2017 17:20:58 +0000 https://www.insureyourcompany.com/?p=4154 Running a small business in the digital age means you aren’t just competing with your geographic neighbors. Depending on the nature of your business, you may also find yourself in competition with companies like yours from across the country—or the world. With all that competition, how do you make your business stand out? There are […]

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]]> https://insureyourcompany.com/blog/how-to-make-your-small-business-stand-out-in-a-competitive-market/feed/ 0 7 Pillars of Reputation Management for Small Business https://insureyourcompany.com/blog/7-pillars-of-reputation-management-for-small-business/?utm_source=rss&utm_medium=rss&utm_campaign=7-pillars-of-reputation-management-for-small-business https://insureyourcompany.com/blog/7-pillars-of-reputation-management-for-small-business/#respond Tue, 20 Jun 2017 15:25:23 +0000 https://www.insureyourcompany.com/?p=4079 Your small business’s reputation is a critical part of your ability to continue to do business in the long run. Because you don’t have the reach of many larger companies, you may find that a single negative review or highly negative individual can go a long way toward pulling your business’s reputation down. It’s important […]

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]]> https://insureyourcompany.com/blog/7-pillars-of-reputation-management-for-small-business/feed/ 0 7 Steps to Building the Ultimate Customer Service Team https://insureyourcompany.com/blog/7-steps-to-building-the-ultimate-customer-service-team/?utm_source=rss&utm_medium=rss&utm_campaign=7-steps-to-building-the-ultimate-customer-service-team https://insureyourcompany.com/blog/7-steps-to-building-the-ultimate-customer-service-team/#respond Thu, 25 May 2017 20:34:55 +0000 https://www.insureyourcompany.com/?p=3983 Customer service is one of the most critical parts of your small business. You want to be sure you’re able to connect fully and honestly with your customers, providing them with the high-quality service that they expect and deserve. Keep in mind that customers are twice as likely to share a bad customer service experience as they […]

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]]> https://insureyourcompany.com/blog/7-steps-to-building-the-ultimate-customer-service-team/feed/ 0 4 Tips For Retaining Your Business’s Most Profitable Customers https://insureyourcompany.com/blog/4-tips-for-retaining-your-businesss-most-profitable-customers/?utm_source=rss&utm_medium=rss&utm_campaign=4-tips-for-retaining-your-businesss-most-profitable-customers https://insureyourcompany.com/blog/4-tips-for-retaining-your-businesss-most-profitable-customers/#respond Tue, 13 Dec 2016 20:25:27 +0000 https://www.insureyourcompany.com/?p=3724 Many small businesses are so busy acquiring new customers, they often forget to focus on the ones they already have. But if you don’t know how to retain your most profitable customers, it can actually hurt your company’s revenue in the future. Not sure where to start? Below are several strategies you can use to identify and […]

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